Privacy Policy – Immaculate Bathrooms
Effective Date: October 2025

Immaculate Bathrooms (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We only collect the personal information you provide directly through our website forms, including:

• Name

• Email

• Mobile number

• Suburb or location

• Renovation details

• Optional referral info (“How did you hear about us?”)

For security and anti-spam purposes, our website may temporarily log technical details such as IP address or browser information during form submission validation. These are automatically deleted after a short period and are never used for marketing or profiling.

We don’t collect any other data automatically — no cookies, no tracking, no analytics.

2. How We Use Your Information

Your details are used only to:

• Respond to your enquiry or quote request

• Arrange consultations

• Provide the services you’ve asked for

• Keep internal business records

We don’t use your info for random marketing or unrelated promotions.

3. Data Sharing and Selling

We never sell, rent, or trade your data.
We only share it if:

• It’s required by Australian law, or

• It’s necessary to deliver our services (for example, to trusted contractors or hosting providers who are bound by confidentiality).

4. Storage and Security

Your information is securely stored using Australian-based hosting with SSL encryption.
Access is restricted to authorised staff only, and we take reasonable steps to prevent misuse, loss, or unauthorised access.

Temporary anti-spam or validation data (for example, IP address) is automatically purged after 24 hours.

5. Access and Correction

You can request access to, or correction of, your personal information at any time by contacting us.
We’ll respond within a reasonable timeframe as required by the APPs.